Firstly thank you for your purchase, you are supporting an independent, ethically and sustainably minded brand, so what happens next? The information below should help out . .
Your order will be made ready, checked, rechecked & dispatched within 1-2 working days of order, shipped via Royal Mail signed for service, Made-To-order details below
UK Shipping - £5
Folks you should expect your parcel within 3-5 working days (UK) after being dispatched, however please allow longer during busy periods.
International orders are shipped via royal mail international tracked + signed for service,
Rest of World shipping - £15
Estimated delivery according to Royal Mail after dispatch is 3-5 days (this is not guaranteed) FURTHER FOLK will not be held responsible for any customs or duty fees, if you are purchasing internationally, please consider this before placing an order.
*Please note FURTHER FOLK will not be held responsible for the loss or delay of any goods in transit.*
If you have purchased a Made-To-Order item please allow up 2 weeks to recieve your item, lead times may vary slightly due to demand, if you have any questions or would like an update, please contact us, hand crafting your item takes a little & love, we thank you for your patience.
Believe me you're going to love your purchase, however if you wish to return your item(s) you can do so within 14 days of placing your order, the item(s) must be unworn, unused, in the same condition you received them & perfectly resalable, Item(s) must be returned in the original packaging, *be aware return postage is at the customers expense & responsibility with tracked/signed for postage recommended, once returned the Item(s) will be checked for signs of use/abuse, if found the item(s) will be returned to customer at the customers expense. To return item(s) please email via contact page.
Refunds (if applicable)
Once the return has been processed & approved, a refund will be issued to the original method of payment, *please note shipping fees will not be refunded.
Sale items are non-returnable/ non-refundable
If you need to exchange your Item(s) please email via contact page
Online payments through the store are processed securely via PayPal or Stripe so rest easy your details are safe
Interested in collaborating with FURTHER FOLK or being a Feature Product? get in touch, would love to talk
Sustainability is at the core of FURTHER FOLK, the same attention to detail in products has also been given to packaging, all packaging is 100% recycled, 100% recyclable and plastic free!!